Arik Air apologizes to passengers over operations disruption by union

Passengers boarding Arik Air

Arik Air has apologized to its passengers whose travel plans were disrupted by the picketing carried out by a section of the aviation workers’ union, the National Union of Air Transport Employees (NUATE) on Thursday, December 3, 2020.

The Manager, PR & Communications of the airline, Adebanji Ola said picketing disrupted operations in Lagos thereby preventing the airline’s personnel from processing passengers at both the Murtala Muhammed Airport Domestic Terminal 1 and 2 (MMA2). Arik staff upbeat over CoS. others as unions meet airline management and the Nigerian Civil Aviation Authority (NCAA).

“We are working relentlessly on resolving the impasse and assure our esteemed customers that normal flight operations will resume soonest.

“Passengers that were affected by the disruptions can revalidate their tickets for future flights at no extra cost. Passengers groan, Arik Air apologises; as union grounds airline’s flights nationwide.

On December 2, 2020 NUATE issued  a notice to its workers in Arik Air calling for an indefinite action until its twin demands of fully recalling all staff an signing the conditions of service.

The letter signed by General Secretary Ocheme Aba read,” As per outcome of the Congress meeting of 2nd December, 2020 and based on the fact that management has completely failed to respond in any way to the twin demands conveyed from the previous meeting, and the ultimatum having elapsed from 1st December 2020; it is hereby directed by the National Secretariat that all services be withdrawn from Arik Air with effect from 3rd December, 2020.” 

The outcome of the letter resulted in Thursday’s picketing and shutdown of Arik Air causing untold hardship to the airline passengers.

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