Nigeria Customs Service has reaffirmed its faith in the Dispute Resolution Committee to resolve all disputes arising from cargo classification, PAAR and valuation.
The newly appointed Area Controller of Tincan Island Port Command of the Service, Comptroller Abdullahi Baba Musa had averred that disputes emanating from valuation, classification and PAAR shall be resolved within six hours.
Towards achieving this goal, the Controller mandated the DCR to sit everyday with Musa declaring himself as the head of the resolution desk and the PRO of the command as his deputy.
This has quelled the doubt of some concerned customs agents who had expressed reservation about the workability of the six hour timeline.
The Public Relations Officer of the command and Deputy Head of the Resolution Desk, Uche Ejetseme told PortNews, enthusiastically that the six hour resolution is realistic and already a success. “The six hours dispute resolution is real,” he noted vis an sms.
Comptroller Abdullahi Baba Musa, at a recent media parley with maritime journalists at Apapa, Lagos, said his administration would create an enabling environ for cargo clearance in the command to thrive smoothly.
According to him, “Prior to this time, the Dispute Resolution Committed (DRC) was meeting twice a week to deliberate on conflicts arising from Valuation, Classification, PAAR etc. However on assumption and as a pointer to our renewed enthusiasm for Trade Facilitation, I have directed that all issues arising from disputes must be attended to with dispatch. In view of this, the DRC have been directed to sit on daily basis for quick Resolution of issues. We have re-engineered our help desk and made it more responsive and domicile at the PRO office.”
The CAC said he would leverage on technology, particularly enhanced automation of operation, a synergy with the media and a focused emphasis on ease of doing business, to boost government revenue this year.
He added that he has target to deliver in the area of revenue, the TCIP Command under his watch, will meticulously work at enhanced security measures, anchored on conflict resolution.
“We are committed to contributing to the Economic growth and competiveness through Trade Facilitation and Ease of Doing Business Initiative of the Federal Government, by making Customs process and procedures more efficient, to enable lower transaction cost for Business, as well as achieve competiveness in Economic productivity, growths and improving the standard of living in the Country.
“We are to provide coordinating role in Ease of Doing Business Initiative”, he stated, pointing out that as part of Trade Facilitation measures, he would assiduously work on the 48 hour Cargo Clearance Time vision.
“We have therefore deployed the ‘Time Release Studies as performance indicator to guide our performance.
“We are deploying software to handle the remaining part of the Export Procedures. It will enable records of none Oil Export, Agriculture and others.
“We shall block all revenue leakages to collect appropriate duties and meet our target of 354B. so far we have collected 62B. NICIS II is an upgrade of NICIS I with more efficient and functional capabilities to enable Quick Cargo Clearances thereby reduces transaction cost. Stakeholders / Officers are undergoing Training for ease of Implementation and Migration”, the Command Boss stated, stressing his determination to engage every stakeholder through functional dispute resolution.
“So, to serve you better, we shall continue to build capacity in all core Customs Areas of classification, Valuation, Risk Management, Data Management etc. We shall collaborate with other stakeholders in some other areas.
“It is however instructive to note and pertinent to reiterate that the Media, have over the years proven to be a Critical Segment of the Global World in consideration of their role to National Development, it therefore suffices to say that the role of the Media cannot be overemphasized”, he concluded, noting the main areas of focus as Trade Facilitation, Revenue Collection, National Security and Capacity Building.